Refund and Return Policy
1. Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return process within 30 days of purchase. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
3. Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@stoneyvillenaturals.com and send your item to PO box 73554 Puyallup, Wa 98373.
4. Shipping
To return your product, you should mail your product to PO box 73554 Puyallup, Wa 98373. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, contact us at contact@stoneyvillenaturals.com.
